Last updated: August 7, 2026.
Data controller
Chan Paradise Sailing S.A. de C.V., located at API Punta Sam No. 65, Col. Punta Sam, Isla Mujeres, Quintana Roo, C.P. 77420, Mexico, is responsible for personal data collected through this website, WhatsApp, email and booking processes.
Information we may collect
Name, phone number, email address, requested date and booking details, number of guests, general age information, dietary or accessibility requirements, and tax information when an invoice is requested. Payment information is processed by the corresponding payment providers; Chan Paradise Sailing does not request passwords or full card numbers through this website.
Purposes
We use this information to answer quotation requests, check availability, manage bookings and payments, provide the service, issue receipts or invoices, respond to requests, comply with legal obligations and communicate operational or safety changes.
Data sharing
We may share information strictly necessary with payment providers, the marina, requested transportation providers, competent authorities and service providers involved in the experience. We do not sell personal data.
ARCO rights
You may request access, rectification, cancellation or opposition, or withdraw consent, by writing to info@chanparadisesailing.com. Include your name, preferred response method, a clear description of the request and documentation needed to verify your identity when applicable.
Security and retention
We apply reasonable administrative and technical safeguards. Information is retained for the period necessary to manage the commercial relationship and applicable legal or tax obligations.
Changes
Updates will be published on this page with the corresponding date.
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